TicketsToDo Reviews

TicketsToDo has an overall rating of 3.7 based on 42 reviews. Customer feedback on TicketsToDo is mixed: TicketsToDo reviewers highlight positive aspects like user-friendly interface, wide selection of events, competitive pricing, and excellent customer service, which strongly appeal to event-goers looking for convenient ticket purchasing. However, TicketsToDo is often criticized for its limited payment options, occasional ticket availability issues, high service fees, and slow customer support response.

3.7/5.0

42 reviews

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All TicketsToDo Reviews (42)
hello_yolanda242
May 19, 2026
"paid less than I thought I would, and..."
paid less than I thought I would, and the tickets worked just fine lol. No issues at all, so yeah, totally worth it imo.
hello_charles942
May 05, 2026
"Confirmation could’ve been clearer"
I had to ask twice because the confirmation wasn’t very clear. I was expecting more straightforward instructions so I knew exactly what to do next
David-borges
April 28, 2026
"Totally legit, no hassle"
Got my tickets quickly and they worked without any problems. felt totally fine booking through the site, no weird issues or anything.
AndreaRobinson
April 27, 2026
"So many options to choose from"
I found some really good attractions quickly. There were lots of different activities to pick from, which made planning way easier.
jean-Sapp
April 17, 2026
"Pretty easy to use, honestly"
I booked my tickets without getting confused, which was nice. The website was clear and the app worked fine too. It only took a few minutes, so that was great. I mean, it’s not like it changed my life or anything, but there were no issues at all...
SLATER
April 10, 2026
"Booking was okaaaay overall"
Booking was easy for the most part, but the payment page was a liiiittle slow and had me waiting. Still, I got my tickets in the end, so it worked out fine.
melinda-Perry
April 09, 2026
"Tickets came late, but it worked out"
My tickets showed up later than I expected, and it was stressful waiting around not knowing if they’d arrive in time. It was annoying, but they did eventually come through, so I guess it turned out okay in the end.
Angel.simpson
April 01, 2026
"Canceling was simple enough"
I didn’t pay super close attention to every detail, but the part I cared about was easy: I canceled without any hassle and got my refund back.
WilliamBerg_25
March 29, 2026
"More stressful than it needed to be"
Booking seemed easy at first, but after that it got kind of frustrating. Some of the details weren’t very clear, so I ended up double-checking everything a few times, and that part was weird. Support did get back to me, but it was slower than I expected and didn’t really clear things up much. I got my tickets eventually, but the whole process felt like more hassle than it should’ve been. Not sure I’d use it again.
BRADISH
March 10, 2026
"Managed to grab tickets after all"
I thought I was out of luck because every other site I checked said sold out. I tried this one while sitting at my kitchen table with a half-cold coffee, and somehow the tickets were actually there. Booking was quick, the confirmation came through without any drama, and that was that. Happy with the whole thing and I’d use it again
Clyde_brunette87
February 09, 2026
"Refund was way easier than I expected"
I had to cancel my booking and thought the refund was going to be a whole headache, but it wasn’t at all. ticketstodo.com got it sorted quickly, support actually replied (which is always a relief), and the money was back in my account within a few days. Really happy with how smooth the whole thing was
LeonardGosser_41
February 09, 2026
"Promo code worked after a quick retry"
I used a voucher on my tickets and it didn’t go through the first time, but after retyping the code it worked fine. I had checked with support and they basically said, “just make sure there are no extra spaces and try entering it again,” which ended up being the fix. Not bad overall, saved me a few bucks.
Erica_orabuena72
January 29, 2026
"I paid for my tickets without..."
I paid for my tickets without too much trouble. After I entered my card details, the page took a few seconds to load, and I felt a bit anxious for a moment. Thankfully, the payment went through just fine, and the confirmation came shortly after, which was a big relief.
johnross3636
January 27, 2026
"They sorted it out quickly"
I had a small issue with my booking and got a bit worried at first, like maybe it was going to turn into a whole thing... But I reached out to TicketsToDo support and they got back to me faster than I thought they would. There was a little bit of back and forth, nothing too crazy, and in the end they fixed it. Giving 4 stars because it wasn’t exactly instant, but overall... good support...
josephperryman2329
January 25, 2026
"The booking process was mostly fine and easy..."
The booking process was mostly fine and easy enough to get through. I did notice a few extra fees late in the process, though, which was a little frustrating. The terms were available, but I feel like they could’ve been explained more clearly upfront. Overall not a bad experience, I just would’ve appreciated seeing the full cost earlier.
diane-Wilson
January 11, 2026
"Booking was easier than most sites"
Booking went totally fine. Compared to a lot of other ticket sites people use, this one was straightforward. My tickets came through like they were supposed to, and I didn’t run into any issues.
marlene.Davila
January 09, 2026
"Support took way too long"
Umm, I was disappointed with the support experience. The replies took a long time, and when I finally heard back, the answers weren’t really helpful.
alecia_Evans79
January 07, 2026
"I booked my tickets through TicketsToDo and the..."
I booked my tickets through TicketsToDo and the voucher came through by email quickly. When we got there, redeeming it was straightforward, I just showed the QR code along with my ID.
The only small thing was that the staff needed a few minutes to find/check it in their system, so we had to wait a bit at the counter. Nothing major though, entry went through fine and there were no extra charges. Overall, a good experience.
WilliamPhillips
January 07, 2026
"Support came off a bit rude"
I reached out to support and the agent sounded kind of annoyed, like I was bothering them. It didn’t feel very professional. I also couldn’t shake the feeling that there might be some extra fees or charges they weren’t being totally upfront about, which made the whole experience feel even less reassuring.
mingtomc4
December 30, 2025
"Asking for extra money, even more expensive than tickets should be."

I did pay tickets money plus International transaction fee.
They (TicketsToDo) sent me a message on WhatsApp asking for more money.
I didn’t pay more as they said.
My tickets were not available at the checking desk.
I make a refund with minus International transaction fee again.
I paid for my tickets directly to the place I went.
I realized that TicketsToDo charged me even more expensive than my tickets should be (45AUD).
Feel like they (TicketsToDo) is so tricky and trying to take more money from me by cheaper advertisements.

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